PROTECTION OF PERSONAL DATA
Pursuant to Portuguese Law No. 67/98 of 26 October, amended by Law 103/2015, of 24 August, on the Protection of Personal Data, we inform you that the processing of personal data collected on the website www.caldeiraodacati.com is of the responsibility of the company Caldeirão da Cati with registered office at Rua da Lada 12, 4050-328 Porto. The data collected is intended for processing and sending orders, as well as for communicating with customers, processing any requests for information and/or complaints and statistical analysis, as well as their use for direct marketing purposes, with the consumer/ used to exercise the right of opposition under the terms of article 12 of the aforementioned diploma. Caldeirão da Cati guarantees the confidentiality of all data provided by its customers, under the terms of the law.
All contents of the website www.caldeiraodacati.com are subject to applicable legislation on copyright and intellectual property and, therefore, cannot be reproduced, in any form, in whole or in part, without prior and express authorization.
ALTERNATIVE CONSUMER DISPUTE RESOLUTION
In case of dispute, the consumer may resort to the following alternative consumer dispute resolution entity: CICAP – Porto Consumer Conflict Arbitration Center
Rua Damião de Góis nº31 Store 6 4050-225 Porto
More info: www.cicap.pt
More information at the Consumer Portal: http://www.consumidor.pt
All purchases made through the website www.caldeiraodacati are subject to Portuguese law. Any conflict or disagreement regarding the interpretation or application of these Terms and Conditions of Use will be referred to the Competent Court.
All prices are with VAT (VAT) at the legal rate (23%).
What are cookies?
These types of files cannot damage your equipment. Cookies allow a website, among other things, to store and retrieve information about the use of the website, allowing us to improve its quality and offer you a greater user experience. On the Wikipedia page http://pt.wikipedia.org/wiki/Cookie_(informatics) you can get more information about what cookies are and how to work with them. By browsing our website the visitor accepts that we may place cookies on their device and access them when visiting the website in the future.
If you would like to delete any cookies that are already on your computer, please consult the help and support area in your Internet browser for instructions on how to locate the file or directory that stores the cookies. You can find more information about cookies, how to prevent them and how to delete them at www.aboutcookies.org. Please note that if you delete our cookies or disable future cookies you may not be able to access certain areas or features of our website.
This website uses these types of cookies:
- Technical cookies
These cookies allow you to browse the website and use features such as the shopping cart.
- Website analytical cookies
This website uses Google Analytics cookies in order to quantify the number of visitors. These cookies are used to analyze and measure how users navigate the Internet. This information allows this website to continuously improve its services and the experience of using it and purchasing products and services by users. For more information, you can visit the Google Analytics privacy page: http://www.google.com/analytics/learn/privacy.html
- Personalization Cookies
When a user browses and/or makes purchases online, the website remembers their preferences (eg username, language or location). This makes the user experience in terms of navigation easier, simpler and more personal.
Disclosure of information to third parties - We do not sell, sell or transfer your personal identification data to third parties. This does not include trusted third parties who help us manage our website, mobile applications, conduct our business or provide services to our customers, as long as those parties agree to keep this information confidential. We may also disclose your information when we believe the release is appropriate to comply with the law, to enforce our site policies, or to protect our rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other purposes.
IDENTIFICATION OF THE RESPONSIBLE FOR THE TREATMENT
Company: Maria Clotilde Pinho. (hereinafter “Caldeirão da Cati”) Headquarters: R. da Lada 12, 4050-328 Porto
Contact Data Protection Officer: firstname.lastname@example.org
INFORMATION AND CONSENT
The Personal Data Protection Act (hereinafter “LPD”) and the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, hereinafter “RGPD”) ensure the protection of natural persons with regard to the processing of personal data and the free movement of such data.
Under the law, "personal data" is considered to be any information, of any nature and regardless of its support, including the image, relating to an identified or identifiable natural person, so the protection does not cover the data of legal persons.
The data present in this database are solely the data provided by them at the time of registration, being collected and processed automatically, in accordance with the General Data Protection Regulation.
Under no circumstances will information be requested on philosophical or political beliefs, party or union affiliation, religious faith, private life and racial or ethnic origin, as well as data relating to health and sexual life, including genetic data.
Under no circumstances will we carry out any of the following activities with the personal data provided to us through this website:
Assign to other people or other entities, without the prior consent of the data subject
Transfer outside the European Economic Area (EEA) without the prior consent of the data subject
PURPOSES OF PROCESSING PERSONAL DATA
The personal data that we process through this page will only be used for the following purposes:
- Order processing
- Communication with customers and answering questions
- Processing Information Requests
- Claims Processing
- Direct marketing communications (if you have consented to the processing of your personal data for this purpose)
- Prevention and fight against fraud
- Request for comments on purchased products or services
- Conducting satisfaction surveys
Caldeirão da Cati guarantees the confidentiality of all data provided by its customers. Although Caldeirão da Cati collects and processes data in a secure manner and prevents its loss or manipulation, using the most perfected techniques for this purpose, we inform you that the collection in an open network allows the circulation of personal data without conditions of security, at the risk of being seen and used by unauthorized third parties.
Caldeirão da Cati declares that it has implemented and will continue to implement the technical and organizational security measures necessary to ensure the security of the personal data provided to it, in order to prevent its alteration, loss, processing and/or unauthorized access, having taking into account the current state of technology, the nature of the data stored and the risks to which they are exposed.
Caldeirão da Cati guarantees the confidentiality of all data provided by its customers either in registration or in the process of purchasing/ordering products or services. The collection and processing of data is carried out in a secure manner and that prevents its loss or manipulation. All data will be entered into a Secure Server that encrypts them. You can verify that your browser is secure if the lock symbol appears or if the address starts with https instead of http.
Personal data are treated with the level of protection legally required to ensure their security and prevent their alteration, loss, processing or unauthorized access, taking into account the state of technology, the user being aware and accepting that the measures of Internet security is not impregnable.
EXERCISE OF RIGHTS
In accordance with the provisions of the LDPD and the RGPD, the user may at any time exercise their rights of access, rectification, deletion, limitation, opposition and portability, upon request by any of the following means:
By email: email@example.com
By letter: Rua da Lada 12, 4050-328 Porto
Under legal terms, the data subject has the right to file a complaint regarding the protection of personal data with the competent supervisory authority, the National Data Protection Commission (CNPD).